FAQ

Where are we located ?

We are based in France !

 

Where are we shipping to ?

We ship all over the world !

 

How much is the shipping ?

- Tracked shipping in France is 3.99€

- International tracked shipping is 7.40€

*Please note that you'll receive the tracking number of your order when your order is prepared and ready to go !

When are we shipping orders ?

We ship all orders every monday and tuesday depending on how much orders we have to deal with !

 

How about the returns ?

We do not take returns, but we can send you a replacement part if :

- The item you've received is not the one you've ordered.
- Threre is a problem with the item you've received.

In this two cases we will ask you a picture of the items and the proof of your order. You'll not have to pay for the shipping in these cases.

 

I changed my mind, can I get a refund ?

You can not receive a refund if your order has already being prepared by us. If your order is not prepared, you can ask for a refund but please note that shipping may not be refund.